dropshipping shipping policy template aliexpress

If you would like to issue a warranty claim, the claim should be submitted within 90 days of you receiving the package. When you receive an order, you pay for that product at wholesale prices. #: It motivates customers to complete their orders. If youre starting a dropshipping business with no money, its easy to find products to sell on AliExpress with zero startup costs. #: Domestic and international shipping information. Remember that, ideally, you want customer loyalty and repeat sales. I already spoiled the first reason why you should include a shipping policy when dropshipping, so let me tell you about the other reasons now. While adding products to your Dropshipping store, here are the things you need to keep in mind-. Before placing an order, some customers will check first if they can return the product for free and get a refund. For example: Standard shipping (5-7 business days): Free. Thats precisely what I will explain to you in this section, but if you already know what a shipping policy is, feel free to scroll a bit further. So, always ask if thats a possibility. If you offer free shipping and you shouldadvertise it widely on your store and ensure you declare any other cost associated with it, like customs fees for international shipments. Keep on reading to find out what you should cover in your shipping policy, so your visitors will be able to find every bit of information they need! A dropshipping return policy page should be vital to start dropshipping. If your supplier offers different shipping options, standard/express, or a choice of carriers, for example, it would be wise to list them out in a table, along with the respective cost associated with each delivery method. So, thats something to keep in mind if youre dropshipping with no money. Dropshipping with AliExpress works similarly to any regular dropshipper. +Shipping: US $1.19. After deciding what to include and present on your dropshipping shipping policy, create a draft and review it. When you receive an order, purchase the item on AliExpress and enter your customers name and shipping address. This article is over a year old and it was one of the most helpful articles I have come across regarding shipping policies! So, here are all the pros and cons of accepting free returns: As a marketplace with different sellers, AliExpress has one general Free Returns program where you can return an item within 15 days for free if its unpacked and undamaged. Click on image to zoom / Click button below to see more images 1 2 3 Download Drop Shipping Agreement Template Today: USD 7.99 Download It Now Payments: Credit Cards processed by PayPal Available premium file formats: Microsoft Word (.docx) Other languages available: Unless you run an eatables or healthcare product-related dropshipping business, you can simply dedicate a small section . If youre selling low-cost dropshipping products, its often wiser to simply offer a refund or a replacement without asking for a product return. Then, give them the correct return address. Dropshipping with Aliexpress is an excellent way to start an ecommerce business without worrying about inventory or shipping. State whether you offer your customers a tracking number and how they should use it when they want to confirm order status. Returns and Refunds. When buyers have a wholesome experience at your store, many will become brand ambassadors who recommend your store to others or leave good reviews that attract more customers and buyers. 1.1. This helps customers decide whether to proceed with a purchase. These are some things to cover in your shipping policy: The first thing that all potential customers would like to know about shipping is the shipping cost. Tell people the measurements of your sizes in inches and centimeters to satisfy customers worldwide. A No-Nonsense Guide. Dropshipping with AliExpress - Pros and cons Pros: Cons: How to start dropshipping with AliExpress 1. Absolutely! Its also important to explain issues that can cause delays perhaps you only process orders on weekdays? Theres no science to it, but so far its helped me select reliable sellers. Show the product on an actual person instead of just 3D rendered images and mockups. Thats not the most useful option when dropshipping with AliExpress since the buyer will typically unpack and open the package, which means theyll break the seals. What you will want to do before you even start thinking about drafting a policy is reviewing your various suppliers shipping policies as they can vary significantly and take them all into account when writing yours. For a more personalized experience, mention the duration it takes to ship to the more popular regions in your store. This means youll have to handle returns and refunds in one of a few ways. Letting your clients know about this reassures them, even when orders take a bit longer to arrive. What is Dropshipping? How to Give Refunds If Youre Using WooCommerce? Want to get the manufacturers best price from China? The AliExpress seller ships the order directly to your customer. The next reason for high refund rates is products that arrive damaged or defective. It should also cover the return shipping costs and include an easy way for shoppers to contact your customer service team. If the product is damaged, ask your customer to take photos and send those photos to the AliExpress seller and go from there. Step 1 Submit a refund request by sending an email to {your email}, Step 2 Well send you an email back with the return address to send the product back. The above is true for most AliExpress suppliers, but most dropshipping suppliers won't cover return costs for defective items because in their minds, they didn't manufacture the products, so they aren't liable for defects. On this page, paste our Do Dropshipping Shipping Policy Template (you can find it in this article), and configure it to match it with your dropshipping store! Is it the customer (not recommended)? The online stores business name is the one that will appear on the invoice, not the suppliers. Or, go online and check out your competitors policies to understand the points to include. AliExpress Dropshipping is the form of retail fulfillment where the Dropshipper (seller - You) collects orders from customers and transfers them to the actual AliExpress seller (supplier). Now that you have your store filled with products ready to sell and dropship, what do you do once you get your first order? Often, we get sidetracked trying to make as many sales as possible, so we start drafting the most eye-catching headlines and product descriptions ever. Do Dropshipping is supported by our participation in affiliate programs. There are occasions where packages are lost or go missing while they are in transit. Here are a few things I look for when selecting a product on AliExpress to dropship: Once you set up your Shopify store and have a product category and supplier in mind, its time to start adding products. In this section, make sure to include additional notes such as possible holiday shipping delays or the additional time you take to process the order before shipping it out. This brings me to exactly the other point of why you should include a shipping policy when dropshipping; it informs your customer about your shipping process. So, if you dropship with Shopify, please draft and set up your return and refund policy page. The vast majority of dropshipping businesses accept returns and offer refunds since it would be morally and often legally wrong not to do so. You could check out marketplaces like CJDropshipping since they keep stock in different warehouses worldwide. Use it to create yours, but ensure you customize it based on your unique shipping practices and options. Stay up to date with news in the industry, First emails will contain the best articles on the blog to get started, how to deal with these long shipping times, at our Return Policy template here as well. With current trends in the eCommerce industry, you can integrate shipping software into your store, thereby making it possible to offer your customers real-time figures on how much they will pay to ship items. Today, nobody wants to wait 60 to 90 days to receive a product. Most of the time, you can advise them to contact you if they feel that their package has gone missing. When a customer buys a product from your online store the order is sent to your dropshipping partner (supplier/wholesaler or manufacturer) who prepares the order and ships the items directly to your customer rather than you shipping them yourself. Drop Shipping Agreement Template Save, fill-In The Blanks, Print, Done! We offer free shipping for orders above $100. We can contact the shipping company to investigate the issue. For the first casean order never arrivingyoull need to bring up the issue with your supplier. Exactly what I was looking for. With standard free shipping, customers can expect these orders to reach them in 5-7 working days. So, here are several options you could try: Getting the help of a dropshipping agent in China with a worldwide fulfillment center and warehouses close to your customers can help you reduce your return shipping costs. Most of the time, you cant do anything about it. What are the benefits of dropshipping on AliExpress? An example is a section on trendy topics like COVID-19 and how its impacted your businesss shipping processes. However, in most cases, it includes information on shipping costs, processing and delivery times, other shipping costs incurred (duty), shipping locations and guidelines, and returns, to mention a few. Because most of the AliExpress sellers are overseas manufacturers, you can find trending products at a lower price. We suggest using these templates to save questions from buyers and adapt the template to our shipping time. US $15.25. Doing this will help your buyers get an accurate picture of the product size, colors, and fit and decide if it suits them or not. You can also mention other shipping restrictions, like not being able to ship to a PO box or military address. Hello (Their name if you know it) My name is (Full name) I am the owner of (Your website) an eCommerce store specializing in (Your products). To avoid this as much as possible, you could have a size chart to help your customers find the right fit. DSers will even let you know when a supplier on AliExpress has changed their price or run out of stock and suggest other dropshipping suppliers. After reading this article, check out this article to learn everything you need to know about handling returns and refunds when dropshipping! You can always redirect clients to the main page for more detailed information. Theres no upfront cost or fee, so you can test out products without a big financial commitment. By entering your email, you agree to receive marketing emailsfromShopify. Step 2: Open Legal. Get free online marketing tips and resources delivered directly to your inbox. Furthermore, it would help if you displayed it on your online store in a way thats easy to find, locate, and read. How does it work? It informs your customers about: Fulfillment speeds Shipping and processing timelines Costs International shipping options You should also indicate that those are at the sole responsibility of the customer, as it can be hard for a business to calculate or estimate those costs, which can be significant depending on the destination country. Although your product description should be well-written, it shouldnt be deceptive and give false expectations about a product. When customers have essential shipping information for each purchase, theyre likelier to make an informed purchase decision, leading to more completed orders and fewer cart abandonment issues. 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There are many differences between Aliexpress and CJDropshipping, but these differences are majorly result from the fundamental difference between the two platforms. Usually, a 14-day money-back guarantee with no questions asked is the norm in Europe. This is especially important in the case of dropshipping businesses as a lot of them use suppliers located in Asia, AliExpress, for example. Learn everything about dropshipping for beginners and beyond - for FREE! The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Adding products to your store may seem like an easier task than choosing products and suppliers. Modalyst makes it easier. Businesses that use dropshipping do not pay for storage, handling, or shipping. Do Dropshipping is not responsible for any events that may occur as a result of this template being used by a merchant. ); The steps and timeline of the return process; The refund options full refund, store credit, replacement product, etc. Hey, I'm Stanley Nieh. Dont just disappear after a customer makes a purchase. You can settle on one or decide to diversify your options offering retail customers several shipping options helps build trust by giving them a say in how they get their orders. 3. These suppliers usually have long lead times, think a month or two sometimes from the moment the order is placed. Free shipping. If you do have a chart and its correct and updated, you could mention in your return policy that you wont accept returns based on wrong sizes. Pixeled or smudged photos where the actual condition, colors, or product fit arent too visible are a recipe for dealing with returns. For example: Standard shipping (5-7 business days): Free. It also helps to compare your draft with the shipping policies of other stores to see how best to improve yours. I also recommend reading this article, its long but will explain you everything related to starting your own dropshipping store. What Is a Good Dropshipping Return Policy Template? This way, the supplier wont include any invoices or promotions in the package being sent to your customer. Doing this can save you some money, especially if youre selling low-cost products. We process all orders within 24 hours of a successful payment. Here are the three ways returns work with dropshipping stores: Shopify itself is only the online store builder or eCommerce platform that you use to host your store. This model is attractive for online businesses as it eliminates the need for a warehouse and inventory and allows the business owner to focus on managing the website and the company as a whole without having to think about fulfillment. This helps automate importing new products as you look for items your customers will love. Notifications are sent out immediately via email after the package is ready for shipment. Youll start receiving free tips and resources soon. And dont forget to take a look at our Return Policy template here as well. For instance, online stores that sell underwear among other products might choose not to accept returns on underwear due to the delicacy of the product. #: Delivery times for various shipping regions. However, more issues arise from having many customers submitting a refund request, such as an increased need for customer service and shipping logistics. In that case, say that you will be able to locate the package and verify if it is still in transit. Ensure you highlight all of these things in your dropshipping return policy so that your customers know what to expect in advance. Theres also the AliExpress Buyer Protection which is a guarantee that youll receive a refund within 60 days if the product: If you use AliExpress suppliers for your dropshipping products, we recommend asking them individually about their dropshipping return policy. Most people think of a shipping policy as legal protection, but we actually view it as a sales tool. Dont be scared to use it; its free! Its a great place for sourcing products if you want to sell stuff online. Do Dropshipping Businesses Need to Have a Shipping Policy? [WEBSITENAME] provides a [90] day warranty period. An address change is something that a typical online business could potentially handle, but when you are dealing with a third-party, communication can sometimes take time and your supplier may not be willing to go the extra length, as their role is limited to fulfillment and does not involve offering customer service. 1. In my experience, if you can keep your shipping times under 1 month, your customers wont bother you that much as long as you inform and update them accordingly and on time. Or, maybe give Spocket a try since its full of US and EU suppliers. For most international shipments, additional fees like customs will apply. EMart Pro is a lightweight and fast multipurpose theme that offers premade templates for a quick store launch and all key features. Here, briefly mention the key points of your return and refund policy. If you have a suspicion of your parcel being lost or missing while in Transit, please contact us by email. This way, you can bring up the issue with the supplier through AliExpress, encouraging them to correct it and hopefully solving the problem for any future orders. This will help you get better prices and priority order processing. Since you are not in charge of packing and shipping orders, it would be good practice to mention in your shipping policy that a delivery address cannot be modified once the order is placed or has been shipped. Competitor marketplaces like Doba and Worldwide Brands charge monthly fees to access their suppliers. The DSers app does the work for you, you just need to browse and click. You can find the Legal section by going to Settings -> Legal. Many suppliers will offer it for free. Offer a free return and full refund (better for high-ticket items); Offer them to keep the faulty product and give them a full refund (best for low-cost products); Offer them to keep the product, plus offer a replacement item or store credit; Your customers will have a clear and transparent process to follow; Youll avoid miscommunication and misunderstandings; Your customers will feel secure, and youll prevent suspicion; To comply with different customer country laws; Items that can and cant be returned or exchanged; How much time a customer has to return an item; The conditions that have to be fulfilled; The shape of the products returned (worn, damaged, used, etc. Add the prices for each and the duration expected to take for the orders to arrive. Its as simple as having the DSers app installed in your Shopify store and adding products. Step 4: Review and Save Your Policies. Like any other eCommerce store, your shipping policy is a section on your website that contains information in regards to delivery methods, costs, and timeframes. The more transparent you are with them, the better as this will help you build a trusting relationship with them. Ensuring that your drop shipping policy has a section outlining the various mediums through which customers can reach you can give them more confidence as they shop with you. In case of any delays experienced on our end, will be communicated via email. Here are some of the shipping options available: 3: International shipping costs and estimates. Who Pays the Return Shipping Fee: the Customer or the Dropshipper? How does AliExpress dropshipping work? All you need to do is to send us your product list, and we'll do the rest for youproduct sourcing, purchasing from the factory, quality check, custom packaging & inserts, and order fulfillment. Once youre sure your draft covers everything a buyer would want to know about your shipping practices and policies, update the policy on your store. Answer a few questions to generate a shipping policy for your: Online Store Ecommerce Website SaaS This information should include who covers the cost of return shipments and the offers validity period. 5. The link provided here redirects you to our main page for additional information on this policy (add a link), In case of any additional queries, please get in touch with us at (provide an email address they can reach you through). It's as simple as listing a product for sale on your website and sending an email to your supplier to ship the item on your behalf whenever you get an order. If you are dropshipping with AliExpress, you should be prepared for delivery times of up to 30 days! Print on demand ensures that no inventory is lost and profits maximized. Dropshipping Email Template 1. Heres an example of how it will look like: There you have it! The goal of Do Dropshipping is to put these gurus out of business by giving everyone access to the resources that they need to start their own dropshipping business today. In this case, theres nothing you can do to shorten these delivery times. Delivery times for the regions you most often sell to, 4. Packages Damaged, Lost, or Missing While in Transit. Build your store 2. AliExpress Dropshipping: A Complete 2023 PlaybookShopify, The 9 Best Dropshipping Websites for Your Online Store, PayPal Is Now Available to Pay for Your Shopify Bill, 6 Tips for How To Be a Successful Dropshipper (Full Playbook), How to Create Your Shipping Policy (With a Template and Examples), What Is Affiliate Marketing and How to Get Started, The 19 Best Dropshipping Clothing Suppliers To Grow Your Business, Product Line Extensions- What They Are, Examples, and Tips for Forming Your Strategy. Also, DSers can be a dashboard for your AliExpress dropshipping business, allowing you to track all your orders and monitor the status of deliveries. And as I mentioned, you can start for free with DSers. This way, people from those countries wont be able to place an order with you. AliDropship is a solution for entrepreneurs that want to start a dropshipping business. It lets you grow without worrying about having to manually order dozens (or more) of products on AliExpress. Your competitive advantage will be reaching and serving your customers faster and better than your current competitionin other words, marketing, operations, and support are how you win. On the other hand, if you are selling smaller items, you may wish to offer international shipping. On checkout, you can leave a message for the seller. If you offer international shipping, dont forget to include a statement warning your customers that the package that they will receive may be subject to their local countrys taxes and duties. How to Get Started with Dropshipping in 2023. Prepare the questions youll ask suppliers. If you dont have a professional email address yet, then you can check out this article here to learn how to get one for free. Remember to draw inspiration from the dropshipping shipping policies of successful online businesses to ensure your shipping policy is all-encompassing. Also, your customers in the US have the Federal Trade Commission (FTC) protecting them as buyers. On the subject of a dropshipping return policy, accepting returns shouldnt even be a question but a given. This will help to let your website visitors find the information they are looking for without much effort. Thats typically the case for dropshipping high-ticket products where its more worth it. Why do you need to include a shipping policy when dropshipping? AliDropship - Instant access to 50,000+ products that are bestsellers on AliExpress. Awesome to hear that the article helped you! WooCommerce will let you choose between an automatic refund or a manual one. These are all major things to straighten out on your return policy page.